Warranty & Service

At The Home Centre we have made customer satisfaction our number one priority. From years of experience, we know that the most important concern customers have after delivery of their new home, is what happens when you need service.

We have our own service staff available should you need them.

We also review and provide you with your written Kent Home’s, one-year factory service policy and your seven-year structural warranty and have access to the Kent Homes Factory Service Staff, should they be needed.

An independent third party, Atlantic Home Warranty, provides that Seven Year Structural Warranty.

It is just the best warranty in the business and is automatically transferable to the next owner, if you decide to sell. That is the kind of security you would want for your home, isn’t it?

Kent Homes Warranty Program – Your added peace of mind

You can count on Kent Homes Warranty Program for a sound, comprehensive and clear warranty. We also take the time to walk you through it both before you buy and upon completion of your home.

Before you make your purchase, we provide you with all the warranty information and answer any questions you may have.

When your home is complete, you will receive your New Homeowners Manual and complete warranty documents. You can expect a comprehensive New Home Evaluation with your Certified Dream Builder prior to occupancy including a home inspection and extensive checklist.

Kent Homes adopts high standards as set out in your New Home Warranty Performance Guidelines manual. You will get a copy with your warranty documents prior to you moving into your new Kent Home

In addition, we will follow up in the first year to all warranted items are properly addressed.

Here are some important things to know about the Kent Homes Warranty Program.

  • Year one of your Kent Home is covered by Kent Homes for material and workmanship.
  • All Manufacturers warranties are extended to the Homeowner.
  • There is an option to purchase an extended New Home Warranty.

We encourage all homeowners to understand thoroughly the warranty policy and procedures at the time of purchasing your new Kent Home.